How we work

No surprises. Everything in writing first.

Every project, from a new office network to a private AI, runs through the same five stages. You see the scope and the price before work starts, you see results every two weeks, and you can stop after any stage.

Made with love in BengaluruA National Group company

Five stages

Each stage ends with something you can check and a decision that is yours to make.

Stage 01

Site visit

We come to your office, meet the people who will use what we build, and look at what you already run. For software projects this is a working session instead.

What you get

  • Notes on what we saw
  • What we would fix first, and why

Then you decide

Whether you want a written proposal.

Stage 02

Written proposal

Scope, timeline and price in plain language, with the reason for each choice. Anything we are unsure about is written down as a risk, not left out.

What you get

  • A written scope
  • A fixed price for each stage
  • A timeline with dates

Then you decide

Go ahead, ask for changes, or walk away.

Stage 03

Build in stages

The work is split into short stages of about two weeks. Each one ends with something you can check: software you can click through, equipment installed, data reconciled.

What you get

  • A demo at the end of every stage
  • A short written update every week

Then you decide

Change direction before the next stage starts.

Stage 04

Handover

We document as we go, so handover is a check, not a scramble. You receive everything, and your team is trained to use it.

What you get

  • Source code, diagrams and passwords
  • Documentation in plain language
  • Training for your team

Then you decide

Sign off when it works for you.

Stage 05

Support

Optional. A named engineer who already knows your setup, on a monthly plan.

What you get

  • One named engineer
  • A response within 4 working hours
  • Regular updates and checks

Then you decide

Keep, change or end the plan.

What you can count on

These hold on every project, whatever the size. They are written into our contracts.

Fixed price per stage

Each stage is priced before it starts. Any change is quoted in writing before we do it.

You own everything

Code, designs, documents and passwords are yours, and the contract says so.

The people you meet do the work

No account managers in between. The engineers on your site visit build what you buy.

Your data stays yours

We sign an NDA first. Nothing is sent to outside AI services without your written agreement.

Documented as we go

Any competent engineer can pick up where we left off. You are never locked in to us.

Plain language

Proposals and updates are written for the people paying, not for other engineers.

Who does what

Most of the work is ours. These are the few things we need from you.

StageKoteYou
01Site visitVisit, listen, and write up what we saw.Show us around and bring the people who do the work.
02Written proposalWrite the scope, price and timeline, and answer questions.Read it, question it, and sign off or say no.
03Build in stagesBuild, test and demo at the end of every stage.Try each demo and tell us what to change.
04HandoverDocument, hand over and train.Name the people who will own it from now on.
05SupportRespond, fix and keep things up to date.Report problems through one agreed channel.

How pricing works

Every project is different, so we do not publish a price list. How we charge does not change.

Projects

Fixed price per stage

Agreed in the proposal before each stage starts. You pay for stages you approve, not for hours we log.

50% when a stage starts, 50% when you sign it off
Support

Monthly plan

A set monthly fee for a named engineer, response times and regular checks. Cancel with 30 days' notice.

Quoted per site
Changes

Quoted before we do them

If you change your mind mid-project, we write down what changes, what it costs and how it moves the dates. Nothing starts until you agree.

No surprise invoices

Questions

What people usually ask about working with us. Anything else, ask us directly.

Can we stop after any stage?

Yes. Each stage is priced and signed off on its own. If you stop, you keep everything delivered up to that point.

What if we change our minds halfway through?

Tell us. We write down the change and what it does to price and dates, and only start once you agree.

Do you work on site or remotely?

Both. Site visits, installation and training happen at your office. Software work is mostly done from our office in Bengaluru, with demos in person or on a call.

Will you sign our NDA before the first visit?

Yes. Send it with your request and we will sign it before we come.

What if something breaks after handover?

Everything is documented, so any engineer can work on it. On a support plan, your named engineer responds within 4 working hours.

Tell us what your firm runs on.

Email
tech@nationalgroupindia.com
Visit
7th Floor, SKAV 909, Lavelle Road, Bengaluru 560001
Hours
Monday to Friday, 9 am to 6 pm
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